Episode 43 - John Collins

John Collins is Director of Content with Intercom, the customer messaging platform. He’s a man who knows how to spread a message effectively, having worked as a tech journalist for more than 20 years. He’s now responsible for producing the award-winning content at Intercom, including the blog, the podcasts, the books and the social media communications.

In our Fireside Chat, John talks about how Intercom has introduced a silent podcast disco to keep conferences fresh for audiences. He also shares a great analogy that Intercom came up with to help people learn to speak – that brilliant public speaking starts with a cupcake. When you’re learning to bake, you don’t plunge into making a wedding cake. You start with a cupcake and you perfect your skills. Similarly, in public speaking, when you start small, you achieve great things.

Find out more about Intercom’s cupcake-centric philosophy of developing skills, products and services here.

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We’re proud to bring you this edition of Fireside with Voxgig, sponsored by the brilliant Simplecast.

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