Forums vs Slack with Dan Moore from Fusion Auth

Dan is head of DevRel at Fusion Auth - Auth Built for Devs, by Devs

• Fusion’s journey from moderation to auth provider. 0:00
  • Introduction to Dan Moore, head of dev rel at fusion.
  • Fusion's journey
  • Free to use for many users, but also a cloud offering.
• Synchronous communication vs asynchronous communication. 5:04
  • Synchronous communication vs asynchronous communication.
  • 10% of their traffic is coming from forum pages.
• No one ever searches on Stack Overflow.
• What are some of the experiments that have gone well? 13:04
  • Efforts to promote community feel.
  • Community stories, finding out user pain points and wins.
• The importance of getting your community to know each other.
  • Getting 20 or 30 blog posts on the blog.
  • Dan's experience on Screaming into the cloud.

Dan's Twitter - https://twitter.com/mooreds
Fusion auth - https://fusionauth.io/ 

Episode source