How to scale DevOps, standards, and automation in a high-growth agency

I spoke to Tyler Shambora in late 2018. At the time of this recording he was the Directory of Technology at BVA. He recently founder Pack Digital, an e-commerce agency focused on innovation and conversion.

Tyler's role at BVA ecompassed a mixed bag of workflow, devops, standards, and automation. While attempting personal study in those areas, he realized that virtually no one talks about how to scale devops, delivery, and standards for high-growth agencies. "How we scaled" articles seem to always talk about product companies, but what about agencies, professional services, and dev shops who do the same thing day in and day out but for different emphemeral clients?

How in the world do you scale build and deploy pipelines in that scenario? Tyler and I chat onboarding, training, and just how far technical leaders can take the plug-and-play concept with devs when the only thing team members have in common is that they're all in the same building working on different client projects.

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