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Ujjwal Dubey

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When Nobody Clicks Approve: Timeouts and Escalation for Human-in-the-Loop AI Drafts

When Nobody Clicks Approve: Timeouts and Escalation for Human-in-the-Loop AI Drafts

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2 min read

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Watch the Access Request: A Least-Privilege Checklist for Choosing an Automation Agency

Watch the Access Request: A Least-Privilege Checklist for Choosing an Automation Agency

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2 min read
Delivery Status Webhooks Into a CRM: Repeated, Out-of-Order and Failed Events

Delivery Status Webhooks Into a CRM: Repeated, Out-of-Order and Failed Events

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2 min read
Practitioner Notes: Idempotent Handoffs Before You Add an LLM to a Custom Workflow

Practitioner Notes: Idempotent Handoffs Before You Add an LLM to a Custom Workflow

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2 min read
Polite Overdue-Invoice Reminders With a Human Gate: An Accounting-Software-Neutral Workflow

Polite Overdue-Invoice Reminders With a Human Gate: An Accounting-Software-Neutral Workflow

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2 min read
A Consent Ledger for Customer Texts: Storing Opt-Ins and STOPs So Every Automation Can Check Them

A Consent Ledger for Customer Texts: Storing Opt-Ins and STOPs So Every Automation Can Check Them

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2 min read
Email Triage for Small UK Firms: A Classify, Draft and Approve Pattern

Email Triage for Small UK Firms: A Classify, Draft and Approve Pattern

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2 min read
A Mixed-Language Test Set for WhatsApp Assistants in Gulf Businesses

A Mixed-Language Test Set for WhatsApp Assistants in Gulf Businesses

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2 min read
Photos, Voice Notes and PDFs: Handling WhatsApp Media in a CRM Pipeline

Photos, Voice Notes and PDFs: Handling WhatsApp Media in a CRM Pipeline

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2 min read
Turn Workflow Audit Findings Into a Backlog: A Small YAML Format for Risks and Opportunities

Turn Workflow Audit Findings Into a Backlog: A Small YAML Format for Risks and Opportunities

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2 min read
Measure Cost per Handled Enquiry: A Small Logging Pattern for LLM Workflows

Measure Cost per Handled Enquiry: A Small Logging Pattern for LLM Workflows

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2 min read
Write the Acceptance Tests Before the Agency Writes the Automation

Write the Acceptance Tests Before the Agency Writes the Automation

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2 min read
What a URL-Only Brand Audit Can Actually See: Build a Tiny Checker in Python

What a URL-Only Brand Audit Can Actually See: Build a Tiny Checker in Python

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3 min read
Modelling a Custom Jewellery Order as a State Machine (with Human Approval Gates)

Modelling a Custom Jewellery Order as a State Machine (with Human Approval Gates)

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2 min read
Entity Disambiguation for Small Brands: Organization JSON-LD, sameAs and One Honest Sentence

Entity Disambiguation for Small Brands: Organization JSON-LD, sameAs and One Honest Sentence

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2 min read
Where Off-the-Shelf Chatbots End: Five Integration Boundaries, With Example Payloads

Where Off-the-Shelf Chatbots End: Five Integration Boundaries, With Example Payloads

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2 min read
Deduplicating Property Leads Across Portals and WhatsApp: A Practical Matching Key

Deduplicating Property Leads Across Portals and WhatsApp: A Practical Matching Key

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A Test Set Made From Real Messages Beats Any Benchmark

A Test Set Made From Real Messages Beats Any Benchmark

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2 min read
Designing for the Owner Who Never Opens the Dashboard

Designing for the Owner Who Never Opens the Dashboard

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2 min read
Write the Fallback First: What Your Bot Does When It Does Not Know

Write the Fallback First: What Your Bot Does When It Does Not Know

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2 min read
A Minimal Approval Queue for Customer-Facing AI Workflows

A Minimal Approval Queue for Customer-Facing AI Workflows

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1 min read
RFP Notes: Evaluating an AI Automation Agency Like a Contractor Hire

RFP Notes: Evaluating an AI Automation Agency Like a Contractor Hire

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1 min read
Practitioner Notes: Designing a Custom AI Workflow Before You Pick a Model

Practitioner Notes: Designing a Custom AI Workflow Before You Pick a Model

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1 min read
An Approval Queue for Owner-Run Shops: A Minimal State Machine

An Approval Queue for Owner-Run Shops: A Minimal State Machine

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2 min read
WhatsApp Enquiry Handoffs for Owner-Run Dubai Businesses: Practitioner Notes

WhatsApp Enquiry Handoffs for Owner-Run Dubai Businesses: Practitioner Notes

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2 min read
A Minimal Lead Schema for WhatsApp CRM (Fields You Actually Need)

A Minimal Lead Schema for WhatsApp CRM (Fields You Actually Need)

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1 min read
Agency-Built Automations vs Product Chatbots: A Practitioner Checklist for Ops Engineers

Agency-Built Automations vs Product Chatbots: A Practitioner Checklist for Ops Engineers

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2 min read
A Tiny Cost Model for LLM + WhatsApp Automations (Bring Your Own Rates)

A Tiny Cost Model for LLM + WhatsApp Automations (Bring Your Own Rates)

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3 min read
When Zapier/Make/n8n Stop Scaling: Custom AI Workflows Without the Dogma

When Zapier/Make/n8n Stop Scaling: Custom AI Workflows Without the Dogma

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5 min read
Audit the Workflow Before You Buy AI (A Practical Checklist)

Audit the Workflow Before You Buy AI (A Practical Checklist)

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5 min read
What I want to learn in 2025! And How?

What I want to learn in 2025! And How?

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