Customer Service and Client Retention 101 for Freelancers

In this episode, our panel will be discussing everything you need to know about Customer Service and Client Retention:

• Why is customer service relevant?
• Upselling
• Best practice & more

Panelists

• Erik Dietrich
• Reuven Lerner

Panel Picks
In each episode, the panel (and guest) share their picks: a book, app, service, resource or something else that they're enjoying & recommend you to check out:

• Erik: a free CRM software | Cobra Kai
• Reuven: WeCrashed podcast | Machiavelli for Women

Never miss an episode

• Subscribe wherever you get your podcasts
• Join the newsletter

Help the show

• Ask us a question
• Leave a review

Episode source